Avoid This Company. - Quality Assurance Protolabs Employee Review

1.0
May 30, 2025
Recommend
CEO approval
Business outlook

Pros

- Great coworkers! My colleagues always made Protolabs a welcoming, collaborative environment! I learned a lot during my time here. - The benefits are great...for now

Cons

Where to begin? - In general, people here are just a number. Instead of being treated like a valued, contributing member of the organization, employees are perceived by management to be an extraneous line item eating away at their bonuses. Nobody's job is safe. In the past few months, entire departments have been shuttered with very little notice or severance. High ranking and highly respected individuals at the managerial and director levels have also been terminated with absolutely zero notice and no plans to delegate their responsibilities. - It's clearly a sinking ship. Most people who have the ability to do so are leaving, many premier account managers in particular have jumped ship in the past few months. It is unclear how they plan on maintaining the top-tier client base that they so covet without those good folks on the ground doing the actual work. - Low pay. Positions pay well below market rate, and raises are hard to come by. Instead of leaving raises to merit and managerial discretion, everybody gets the same tiny pay bump that doesn't even cover rent increases regardless of performance. Sales had their commissions chopped down to next to nothing. - Gaslighting leadership. All-company meetings are filled with leadership crowing about high profits and the thriving culture while laying everybody off and cutting funding for team events down to nothing. Their response to a tsunami of negative employee reviews was that those employees should just quit. Instead of hiring on expensive consultants to fix your issues, literally just take accountability for your actions. It's that simple. - They announced record profits and an end to paid sick leave within a week of each other. Think that just about sums up the management style around here.

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Protolabs Response
1y
Hello - We would love to connect and understand your perspective. Our leadership team would welcome a meeting to learn more from you. We do have outstanding employees, and great teams here. We agree with you 100%. We are proud of our culture, our competitive pay, and our benefits offered, which we continually improve, including expanding paid time off, We have over a 94% retention rate of our employees globally in 2025. We are proud of our leaders and the culture that they create. In regards to the scrubbing Glassdoor reviews, Glassdoor has a community guidelines policy, and they recommend and remove reviews, if there are hurtful, disrespectful, or personal attacks on individuals. Part of our culture is not tolerating anyone that would be hurtful, disrespectful, or harmful to others. We support Glassdoor removing those reviews. If you would like to reach out we are happy to connect you with our executive team, and share data with you, and understand your experience. Contact us at talentacquisition@protolabs.com.

Explore other reviews about Protolabs

5.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and feel. Best job in my career so far

Cons

The pay could be a bit more competitive

1.0
Mar 31, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Used to be great company with great culture and flexibility

Cons

New CEO Surresh has come in and completely destroyed the company culture that made Protolabs a great place to work at and was often awarded as such. Every meeting is coated in anxiety and the impending doom of layoffs despite record profits. In January a RTO was announced and there has been no flexibility and a straight up refusal to provide ADA accommodations to disabled employees by the HR department. They have taken away the flexibility that they used to provide to working parents that allowed them to work in office after/before their kids go to school despite not paying a living wage that would allow them to afford additional childcare. They have also chosen to make it even more difficult for employees to even receive a meets standards on their reviews as a cruel attempt to ensure they don’t have to give reasonable raises (which are rarely above 3% as is and they don’t provide market adjustments.) It’s unrecognizable from the company it used to be. They underpay, overwork, and expect the world of their employees while refusing to treat them with respect.

6
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