Great pay and supportive environment, but very stressful work - Crisis and Access Specialist ProtoCall Services Employee Review

5.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, everyone is so kind and helpful, and consistent hours!

Cons

Work is very stressful and intense and the standards you are held to are very high as expected for this work

Explore other reviews about ProtoCall Services

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home. Friendly co workers and flexible schedules.

Cons

Benefits and 401k contributions could be better

1.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home; flexible scheduling; meaningful work

Cons

This corporation is for-profit and it shows in how they care more for their profit margins than giving staff adequate benefits especially in regards to our own mental well being. They will fire you for anything as they always find replacements as they lose 30 staff per month on average. They fired a worker who lost their power in a tornado and couldn’t work for a week. They put a worker on a performance improvement plan after only having three days bereavement (for 1 whole year) for losing their child. They do not care about you other than the money you make them.

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