Rudderless Ship - Operations Department Prosper.com Employee Review

2.0
Nov 5, 2024
Recommend
CEO approval
Business outlook

Pros

Health insurance is high quality, great coworkers, free snacks, and company events a few times a year

Cons

Prosper has overextended itself and is now facing the consequences, which are then passed onto the employees. There is no real sense of direction or path to recovery, and employees are forced to do the work of several people, but receive no recognition or additional compensation. On top of that, there is a stark inequality when it comes to the fully remote/hybrid employee system, where nearly half receive preferential treatment and are fully remote, but others are expected to be in the office at least twice a week. Bonuses and benefits continue to be taken away, but nothing is offered to make up for that. For the Operations Department specifically, the past 2 years have been nothing but toxic and plagued by the lowest morale I can remember in my 4.5 years of working there- and this can be specifically attributed to the new top Operations leadership. The culture in the Phoenix office has shifted dramatically in a negative way since their arrival. Their leadership style feeds on group think and any differing opinions are quickly squashed, making many afraid to speak up due to fear of retaliation from the very top. Tenured, competent, and loyal employees were forced out once this new leadership came in, and people are constantly worrying what minor slip up will cause them to be next. This same leadership forbids any talk of more WFH opportunities for hybrid employees while they themselves work fully remotely from different states, the true embodiment of “rules for thee, but not for me.” Overall, I cannot honestly recommend this place as an employer. The “glory days” are well behind them, and it’s hard to see them making up for the benefits and culture that have been eroded over the past couple of years.

Explore other reviews about Prosper.com

5.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have truly enjoyed my time at Prosper. It is a company that offers genuine opportunities to learn, grow, and take on new challenges within your role. I absolutely love my team, my manager, and find the work itself deeply fulfilling. One of the standouts for me is the leadership. Having come from a previous company where leadership was hesitant to make difficult choices, which led to multiple rounds of layoffs, I have a massive appreciation for how Prosper’s leadership operates. They are willing to make short-term, sometimes unpopular decisions because they prioritize the long-term safety and stability of all employees. It is a huge relief to work for a financially stable organization where I can see myself building a long-term career. Prosper is also one of the most diverse companies I have been a part of. From my perspective, the compensation is very competitive compared to other industry ranges I have seen, and the benefits offerings meet my needs.

Cons

While the leadership makes the right calls for long-term stability, the resulting tough decisions can sometimes be difficult to navigate in the moment, the transparency behind the decisions is super helpful.

4.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fast-paced environment, able to directly contribute to company goals Good people who genuinely believe in the mission We regularly hear customer testimonials detailing how we've had a positive impact on their lives Leadership is transparent about company performance Only 2 days a week in the office

Cons

The company performed well in 2025, but we didn't see some benefits return until this year which has caused residual frustration Smaller teams offer less growth opportunity Some mid-level leaders manage up very well Pay is okay, but not competitive with larger tech companies

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