High turnover, poor management - Consultant Proservartner Employee Review

So many. Staff satisfaction is low. Almost everyone I talk to is job hunting. Some of them leave, others hand in their notice and get offered more to stay because they are liked by the client - and noone wanted to tell the client that another person had left. In fact, they dont even talk to people who are leaving - they just ignore them and hope noone asks ever again. If everyone who had resigned in the last 12 months had actually left they wouldnt have a business left. Staff turnover is high and would be higher if those people hadnt stayed. They only stay because its easy and they have matched the money offered. Wages are low. They recently did a benchmarking exercise and are very proud that they came up as about average and they have admited they are happy to stay at that level. They still demand above average commitment and effort though. What they dont seem to realise is that being average means there are plentty of places that pay more. Aerage pay is also driven up by a handful of people on the staff team who have the company over a barrel and who have demanded more money. So there is a big disparity in who earns what. I should have seen the red flags when one of the directors told me that we were a family - at the same time as calling everyone darling or 'my boys' or 'baby grl' and refering to the PMO as their 'admin btches' Google ratings look good because just over a month ago they offered Amazon gift vouchers to anyone who would give a good 5 star review. They were asked to do the same here but Glassdoor have taken them down. The gift vouchers havent been given out yet either. Discount all the recent 5 star reviews on Google and it matches the 2 stars here. Other reviews about unqualified and unskilled staff taking on projects that we dont really understand are accurate. Everyone is expected to sell constantly and there is currently more pressure on us to do that than to deliver the projects we have committed to. And now they are realising that RPA is not the solution to everything they are trying to sell other solutions to clients who have already invested in RPA based on the advice we gave them 6 months ago. They are chancers. Del Boy with a degree. Set somewhere in the 1980s when it was acceptable to take the younger team members out and ply them with tequila. There is a diverse workforce (mainly because they are recruiting from India so they can pay less) but they are still stuck somewhere in 1985 with how they talk to them