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Property Management Professionals

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Customer Care Representative - Customer Care Representative Property Management Professionals Employee Review

1.0
Oct 6, 2024
Recommend
CEO approval
Business outlook

Pros

None. Breadcrumb pay for an incredibly overwhelming amount of work. They hire out of desperation and it shows. Community managers hardly ever answer, and customer care is left to deal with these entitled homeowners.

Cons

Some of the experts are not eager to help, and get upset over the most minute things. I felt extremely disrespected here and when I asked for help the experts and management spit in my face. Excellent service is what this company prides itself on and I can see why homeowners aren't very happy with PMP's services. T

Explore other reviews about Property Management Professionals

5.0
Jul 24, 2024
Recommend
CEO approval
Business outlook

Pros

**Culture, Flexibility. Work/Life Balance, Support and Training.** PMP supports professional goals with internal training and promotions. I received a promotion after displaying efforts of my commitment and work ethic towards the company's goals. The company cares about it's clients, communities, and employees and it shows in how PMP employees are supported each day.

Cons

The company practices with high service standards and commitments to clients. It's important to have a good work ethic to meet this expectation, and to be organized so you can have a good work/life balance.

1.0
Jan 28, 2026
Recommend
CEO approval
Business outlook

Pros

Nice colleagues and some managers.

Cons

I basically left a great company to join this organization, only because I was interested in the Customer Service/Champion position, which I applied, interviewed and accepted. Unfortunately, on Day 1, I was informed that they/the company had changed/eliminated that role and moved me into an Administrative Assistant position. I tried to make the best of this new situation, but unfortunately I was ultimately unhappy and subsequentially left. In addition, as an Administrative Assistant, I basically had to use my own car to pick up lunch for everyone. I was not even reimbursed for the mileage/gas that I had to use in order to pick up lunch for everyone. I did try to ask, but I was informed that since my role did not require me to drive elsewhere, I was not allowed/given access to report those mileage to get reimbursed.

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