Great company with great benefits - Customer Service Assistant Progressive Building Society Employee Review

I joined as a placement student and enjoyed it so much that I've continued working here part-time alongside my studies. The culture is genuinely welcoming and friendly. From day one, I felt supported and a valued member of the team, not just "the placement student." Communication is excellent across all levels, which made it easy to learn and contribute from the start. Management is approachable and understanding. They were particularly supportive of balancing work with my university commitments, which was really important to me personally, ensuring I recieved the highest class of qualification. The hybrid working approach offers great flexibility, and the office itself is excellent when you're in, the location makes commuting straightforward on office days. As someone who's experienced Progressive as both a placement student and part-time employee, I can say it's a fantastic environment to start your career. You're given real responsibility and treated as a valued team member.

Honestly can't think of any major cons from my experience. It's been a genuinely positive place to work.

Staff lovely within the branches and very helpful

Staff frequently speak about one another rather than supporting each other. There is a lack of teamwork and assistance, and personal matters are widely discussed. Opportunities for progression appear limited unless you have a close relationship with management.