Pros
- The company culture is one of the best I've experienced; it's a supportive environment with a team that's genuinely collaborative. - There are ample opportunities for self-improvement, including cross-training between different departments, which helps in gaining diverse skill sets. - The work hours are flexible, allowing for a better work-life balance.
Cons
- The company is constantly short-staffed due to various reasons like hiring freezes and multiple rounds of layoffs (3 rounds from Jan 2024 - Aug 2024). - The most recent layoff saw 50% of the company being let go, including many top performers, which has left the remaining employees overwhelmed and struggling. Layoff conditions were unfair and lacked clarity. - Despite claiming that layoffs were due to redundancies and restructuring, those who remain are facing an unsustainable workload, severely impacting their mental health. - There’s a significant lack of transparency from management. You can be laid off without any prior notice or warning. - Management seems out of touch with reality, insisting that the company is doing well despite clear evidence to the contrary. - There’s a disproportionate focus on sales over operations. The company keeps bringing in more customers, but the operations team is struggling to manage the increased workload. - The quality of services provided has drastically declined. There’s a rush to push out products without proper testing, leading to more issues instead of solutions. Some teams are pressured to focus on quantity over quality, and concerns about the quality are often dismissed by saying that everything is working as intended.