Great atmosphere and opportunities to learn - Client Services Executive Professional Language Solutions Employee Review

I have worked for PLS for about 2 years. The pros are the students you work with they are pleasant to teach and are receptive to the tuition.

The teachers have a zero hours contract in place it means that on a number of months you can have a little amount of work. This was due to the fact that the managers clearly have their favourite teachers. I requested from the Management to see my zero hours contract on a number of occasions without any response. I had a serious problem with PLS in that last year I was deducted the complete incorrect amount of income tax and it was only discovered 12 months later when I received the refund from HMRC tax office. Clearly PLS accounts system is not being operated professionally.

The pay is a relatively good hourly rate for the type of job it is. The managers are kind and helpful. And the clients are often an interesting mix of people

The work comes and goes and is often hard to keep steady even during a contract as the client can renegotiate a session if they give 24hours notice. The main problem is that the offices are in far west london and so you have to provide and print your own materials most of the time. You also rarely get travel expenses.