Administrative Assistant - Administrative Assistant Professional Examination Service Employee Review

Good place to work I like it

I have no cons to say

Small company - easy to gain recognition Many personable people Flexible work hours as long as work gets done Many managers have an open-door policy and are accessible

Few in-house talent development or promotion opportunities Lack of project management or oversight, leading to overload during peak times Unreasonable deadlines, often due to poor planning Lack of record-keeping and documentation leads to the loss of institutional knowledge Some individuals gain excessive recognition, while the efforts of others are overlooked or not acknowledged Overtime is expected, with little to no effort made to refine processes to mitigate or avoid it Culture of finger-pointing and blame instead of problem solving Surprising amount of inter-office politics, both interpersonally and between departments Many departments are overstretched, and management has been slow to provide relief (if any has been provided at all) Uneven work distribution - some workers are relied on too heavily, and work is not delegated to less burdened employees to relieve them Interactions between departments are often confrontational instead of collaborative Unclear role delineation, with a culture that discourages pushback and expects acquiescence and compliance Management has promised change on several fronts, but has yet to make visible changes that affect lower-tiered employees Feeling of dissatisfaction, stress, and disappointment among staff members across departments and roles Organization is top-heavy, with little authority or input given to team leaders or department heads