Network Administrator - Anonymous employee ProMedical IT Employee Review

An amazing workplace. I have been here a year and have been promoted twice thus far so skill and talent are not overlooked. I have worked at plenty of managed service providers before so I'm well aware of the downsides normally inherent in the business, I am happy to report they are not present at Promedical IT. For instance, there is excellent work/life balance, I am pursuing a full-time degree while also working full time and management has been 100 percent supportive. At other MSPs it simply would not be possible due to the requirement to burn the candle at both ends. Many other places I have worked have had informational silos and it makes getting the info you need to do your job difficult there is a marked push from management to have the info and documentation available at your fingertips which makes doing amazingly great IT that much easier. The team is made up of A players who consistently go out of their way to assist other team members. Problems and issues are tackled as a team. You never feel like you have been thrown to the wolves.

Not a con but do expect to pull your weight and continue to learn new technologies in order to remain competitive and relevant.

The company has a very unique mission and if managed well can make a huge impact in the MSP world

Unrealistic expectations, nothing was documented, names and places were not clear, not allowed to talk to the team. It was the most punitive and disruptive work environment I ever worked at. Music playing while on conference calls, VOIP phones kept dropping while on conference calls, promises were made and absolutely no follow up, micro managed when you went to the bathroom. Was told to bring in a sleeping bed and move in several times. Very immature behavior was observed and the project management processes were unstructured and not documented. You can’t partner in a company as a team player when there is constant bad communications and back stabbing going on. Was let go after 11 days, 2 hours after my shift the night before Thanks Giving that should say enough about the company