Great company - Reservations Agent Princess Cruises Employee Review

5.0
Apr 7, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and team working

Cons

Working bank holidays and lates

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Princess Cruises Response
1mo
Thank you for sharing your experience and for your continued time with Princess Cruises. We’re glad to hear you value the culture and strong sense of teamwork. We also appreciate your feedback around scheduling, as input like this helps inform ongoing conversations across our teams. Thank you for taking the time to leave a review.

Explore other reviews about Princess Cruises

5.0
Apr 22, 2026
Recommend
CEO approval
Business outlook

Pros

Enjoyed working there. Good pay.

Cons

Ship life is hard and renewing your contract isn’t always successful

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Princess Cruises Response
1mo
Thank you for your feedback and for your time with Princess Cruises. We’re glad to hear you had a positive experience and appreciated the compensation. We also recognize that life at sea comes with unique challenges. We value the creativity and professionalism our entertainers bring onboard and wish you all the best in your future endeavors.
2.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Company provided lunches, happy hours in cool places, free drinks, and pretty good coffee

Cons

What to start with... Feels like a family-operated business with tight deadlines and a lot of stress. If you're an employee or remote, it's not too bad because they seem to be trying to build some sort of culture. But… for contractors, it’s pretty bad. The e-commerce department is fun to work in only if you enjoy 12-hour deployments and being yelled at during system demos. The environment feels toxic — good people disappear, and the ones who stay are trying hard to survive. If you desperately need a job, it’s okay for a few months, but if you're deciding whether to take a contract with them or not — don’t. You most likely won’t be appreciated. But hey, if you're family or connected to someone there (which seems pretty common), you’ll probably end up as an employee anyway.

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Princess Cruises Response
1d
Thank you for taking the time to share your feedback and for your contributions to Princess Cruises. We’re glad to hear you enjoyed some of the team experiences and opportunities to connect with colleagues. We’re sorry to learn that your experience did not meet expectations, particularly during day-to-day work and periods of high demand. We are committed to fostering a respectful, inclusive, and supportive environment for all team members and we take feedback like yours seriously. Insights like these are important as we continue to listen, reflect, and improve the overall employee experience.
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