Horrendous - Anonymous employee Prime Networks Employee Review

Only good thing are the team members.

I would not recommend working at Prime Networks unless you are comfortable being heavily micromanaged on a daily basis. The environment feels extremely controlling, and instead of being trusted to do your job professionally, it often feels like every small thing is monitored and questioned. Morale across the workplace has noticeably declined, especially since the new management joined. The new management style is completely inappropriate for a professional workplace. Communication is often rude, dismissive, and intimidating rather than supportive or constructive. Staff are spoken to with very little respect, and there seems to be a culture of fear rather than leadership. Threats about people losing their jobs are made far too casually and unnecessarily, which creates constant anxiety within the team instead of motivating employees to improve. Team Leaders unfortunately do not appear to support staff either. Most simply follow instructions from management without considering employee wellbeing or speaking up when concerns are raised. Issues that employees bring forward rarely feel acknowledged properly, and there is little genuine support available when pressure builds. The overall atmosphere feels more like being back at school than working in a professional IT environment. Employees are constantly checked on, spoken down to, and treated as though they cannot be trusted to manage their own workload responsibly. Rather than encouraging growth, independence, or learning, the culture seems focused on control and pressure. There is also very little opportunity for progression within the role. Employees are expected to take on more responsibility and deal with increasing pressure, but there is no clear development path, meaningful recognition, or support for career growth. It feels as though people are kept in the same position without genuine opportunities to advance, despite the amount of work and effort they put in. There is also a serious lack of appreciation for the work employees put in. Expectations continue to increase, but respect and support from management are missing. Many staff members appear stressed, demotivated, and unhappy, which says a lot about the current environment. The company has potential because there are hardworking engineers and some good people within the teams, but the management culture ruins the experience. Until leadership changes its attitude towards staff, provides proper career progression, and starts treating employees with professionalism and respect, I could not honestly recommend working here.

Absolutely nothing, worst company I have worked for.

A major issue within the company is the quality of both management and team leadership. Many team leaders appear either unwilling or unable to properly support their teams. Rather than leading, coaching, or addressing problems, they act as messengers for upper management, enforcing unrealistic targets without question. This leaves employees feeling micromanaged but not genuinely guided or supported. Management seems detached from the day-to-day challenges faced by staff, yet makes decisions that directly impact workloads and expectations. There is little consistency or fairness in how rules are applied, and accountability is selective at best. Concerns raised to TLs are often dismissed, watered down, or never passed on, creating the impression that speaking up is pointless. Instead of addressing performance issues honestly, some TLs prioritise keeping appearances for management. Poor practices are overlooked, strong performers are rarely recognised, and the focus remains on avoiding conflict rather than improving standards. This lack of leadership trickles down and contributes heavily to low morale, poor trust, and high staff turnover. Until management holds TLs to a higher standard and encourages genuine leadership rather than compliance, the working environment is unlikely to improve.