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      Primary Financial Services

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      Good place to work - Collections Representative Primary Financial Services Employee Review

      3.0
      Aug 20, 2014
      Collections representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Primary has a prime location and some premier clients (portfolios) to collect on. The opportunity to grow your own file is there over time. Flexible scheduling.

      Cons

      Too intensely focused on manned dialer campaigns and should make use of unattended dialer campaigns while allowing employees to dig into their own accounts and determine the potential in them. Also, promoting from within was almost non-existent unless someone in management decided to stick up for you. Performance and attitude should dictate promotion potential instead of a managers opinion of you.

      Explore other reviews about Primary Financial Services

      5.0
      Oct 18, 2014
      Anonymous
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy communication with peers, flexible hours and a great crowd to work with The company started small and grew to about 240 employees in the early 2000s. Management has always been fair and hard working. Many collection agency employees complain that they are not paid commission in a fair manner. PFS took this situation seriously and did a great job of giving credit where credit was due.

      Cons

      None that I can think of.

      2.0
      Apr 24, 2014
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Primary has a few very helpful employees who care about the clients as much as they care about their day to day job.

      Cons

      Arrogant "We know best" attitude. Upper management promises things they do not know how to deliver. Us vs them mentality.

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      Primary Financial Services reviewsPrimary Financial Services Collections Representative reviewsPrimary Financial Services review