My Review - Anonymous employee Prevail Health Employee Review

1.0
Aug 12, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Small company, so you'll get to do a lot of different things.

Cons

There's a lot of paranoia in upper management, they require the entire company to check in 3 times a day just to let them know what you're working on. The company culture is an odd mixture of micromanagement and no management at all. There's not really any strategy and deciphering unclear instructions and requests is the norm. They've been in business for a long time now, and the entire team is still about 15 people and they struggle to keep up with meeting the users' needs. Many times issues are blamed on user error instead of committing to solving real technical problems. Work-life balance is definitely an issue as well, you will be expected to work overtime to prove your commitment to the company. After working here it is easy for me to see where the rest of the reviews on here are coming from. Their retention rates are abysmal with most employees not even lasting a year. I saw 5 people leave in less than a year, with some of them quitting on the spot out of frustration.

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Prevail Health Response
3y
At Prevail Health we accept feedback and take all reviews seriously, including those that are critical. However, we have noticed that you have posted small variants of this same negative review numerous times. Because this seems to be in outright violation of Glassdoor's review policies, we have decided this review does not deserve a specific response. We are committed to continuously improving our organization and we value feedback from all our employees and customers. We encourage you to provide specific feedback on areas where we can improve, so that we can address any concerns you may have. If you have any specific concerns, we would also be happy to discuss them with you further. Please feel free to contact us directly. *** Prevail Health believes that a former employee that was terminated for good cause has written numerous reviews following their employment, including this one. After receiving roughly 2 reviews per year, Prevail suddenly began receiving numerous negative reviews, each of which make false and grossly inaccurate claims yet follow similar themes. Because anyone with a simple VPN can leave as many reviews on Glassdoor as they desire, we believe this review should be ignored.

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5.0
Dec 2, 2023
Recommend
CEO approval
Business outlook

Pros

Supportive management Fulfilling work Flexible hours

Cons

Interface can be glitchy at times

5.0
Nov 6, 2023
Recommend
CEO approval
Business outlook

Pros

I had a great experience working for Prevail. I was able to gain experience in the mental health field doing what I love: helping others.

Cons

Sometimes the work could be a bit boring when doing basic chats where you were just simply going over lesson material and understanding of it. However, it was simple to do.

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