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      Culture varies by dept/ senior leadership has challenges - Client Success Manager Press Ganey Employee Review

      3.0
      Feb 26, 2025
      Client success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good culture and people in certain departments.

      Cons

      Senior leadership doesn't seem to look at the impact of decisions for cascading negative results.

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      5.0
      Dec 21, 2025
      Client success
      Recommend
      CEO approval
      Business outlook

      Pros

      PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

      Cons

      Upward mobility isn't always aligned perfectly for some roles

      2.0
      Jun 23, 2026
      Test engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Big corporation with good top leadership

      Cons

      - The middle management is joke - Many changes on the product direction in the middle of implementation process - Lack of communication between middle management and IC

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