Terrible. Just Terrible. - Account Manager Press Ganey Employee Review

1.0
Oct 3, 2023
Recommend
CEO approval
Business outlook

Pros

Filling this in because it's required.

Cons

You know that Office scene where Michael Scott has to face the graduating seniors and tell them he can't pay for their college, and Pam goes "this is terrible. TERRIBLE. Just terrible". That is this place. Between the lack of raises, good pay, 401 matching, support, culture, engagement, and good management- we were fooled! Pat Ryan gave us smoke and mirrors to tell us we'd be cared for and then pulls the rug out from under us. He is the Michael Scott of this company. Managers continuously give next to nothing guidance and then slap your hand with a ruler when you make a simple mistake. I feel like a child who spilled their milk and is afraid I'm going to get punished for every little thing. Constantly living in fear that someone or something will be the final straw, even though management are cowards and cannot swallow their big-title pride and manage their team. This is terrible. Just terrible.

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5.0
Dec 21, 2025
Recommend
CEO approval
Business outlook

Pros

PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

Cons

Upward mobility isn't always aligned perfectly for some roles

2.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Big corporation with good top leadership

Cons

- The middle management is joke - Many changes on the product direction in the middle of implementation process - Lack of communication between middle management and IC

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