5.0
Apr 2, 2013
Anonymous employee
Current employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
Press Ganey is by far the leading provider of patient satisfaction and related services. We have deeper benchmarks, better analytics and more advisors working personally with clients than any other player in the market. As far as opportunities, virtually all vendors in the health care industry want to explore ways to work with Press Ganey to better serve providers.
Cons
Too many offices and remote locations that prevent greater efficiency. Needs to consolidate offices.