employer cover photo
employer logo
employer logo

Premium Retail Services

Part of Acosta Group

Engaged employer

jobs and services - Merchandiser Premium Retail Services Employee Review

1.0
Mar 15, 2016
Recommend
CEO approval
Business outlook

Pros

The only Pro is that I like my store managers

Cons

Constantly hiring, not having your back, not having a raise since I started. Demanding using a tablet that doesn't work longer than an hour. Medical is too expensive but they, according to them, have picked the best. Not true it is the cheapest for the company. Star rating is dumb. If they don't like you they knock you down. If they like you you are maintained high. They are too nit picky on pics. Also they say we gave you tablets so you don't deserve a raise. People can only work at 10 an hr for so long. The corporate offices get raises field reps don't and I haven't had on e at all and I have been with the company for 15 yrs. Boy am I stupid. Also when wanting a vacation you get double the work load and than yelled at for taking time off. Their RMMs and others can but I haven't been able to . Also when I first started with the company they did not pay OT and I am still owed bank from that

avatar
Premium Retail Services Response
10y
As someone with a decade of service for Premium, it's very disappointing to see this many concerns. Would you be willing to provide us more specific feedback at communications@premiumretail.com?

Explore other reviews about Premium Retail Services

5.0
Feb 17, 2026
Recommend
CEO approval
Business outlook

Pros

Made my own schedule every week.

Cons

Management wasn’t super helpful all the time.

avatar
Premium Retail Services Response
3mo
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
2.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

See reviews by: Helpful|Rating|Date|All