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Premium Retail Services

Part of Acosta Group

Engaged employer

Do not recommend!! - Retail Merchandiser Premium Retail Services Employee Review

1.0
Oct 7, 2024
Recommend
CEO approval
Business outlook

Pros

Make your own schedule, choose your days

Cons

There is absolutely no room for advancement, you have to beg to even get a raise which they do not believe in. Mileage was cut in half which is not comparable to what other merchandising companies pay, the amount of wear and tear that you do on your vehicle with the appreciation that you get from your Area market manager is nothing. I do not recommend this company. I have looked elsewhere and I found a much better job, paying three dollars more an hour than what I was making with Premium that I was with for 5+ years. When Acosta came in and took over, the company went downhill! If you want to take a job that does not show your appreciation, take on this one. If not, look elsewhere. I would not recommend this to anyone

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Premium Retail Services Response
1y
Thank you for sharing your feedback. We're glad to glad to hear you enjoyed the flexibility of making your own schedule. We pride ourselves on promoting from within whenever possible and encourage employees to check out Premium's open positions at wearepremium.com. If you can share more details about your experience, please reach out to reviews@premiumretail.com

Explore other reviews about Premium Retail Services

5.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It was a great experience

Cons

The mileage change effected a lot of us

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Premium Retail Services Response
1mo
Thank you for taking the time to share your feedback and for being part of the Premium team. We’re glad to hear you had a great experience overall. We understand the recent mileage reimbursement changes impacted many employees and appreciate you sharing your perspective. After conducting extensive research, we believe our compensation and mileage reimbursement rates align with current industry standards, though we recognize experiences and viewpoints may vary. Feedback like yours helps us continue evaluating how we support our teams.
2.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

3
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