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Premium Retail Services

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Merchandiser - Retail Merchandiser Premium Retail Services Employee Review

1.0
Jul 3, 2015
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, great people to work with in the stores I serviced.

Cons

Where do I begin?? At first I enjoyed working for Premium until they appointed a new Supervisor. The only time I heard from her was when something was wrong, no positive re-enforcement what so ever. I have done jobs that require two people by myself, Roko displays that were just put in the stores. These displays weight over 200 lbs. This was to be a team project and no one ever should up. Since I have a good working relationship with the store I had two employees help. Also had to do 16ft and 20ft reset by myself, because no ever showed up worked from 7:00am in the morning until 9:00p and had to return the next day to finish. I had to fix projects done by other employees. Again no THANK YOU. The store was complaining about the employee who did the set, no name tag was worn and not adhering to the dress code. Walking around like he was lost. I fixed right away even though it was not on my schedule. I wanted the store to have a positive experience with Premium. I went out of my way to make Premium look good. I have also worked overtime to get things done, because they were short on employees. This last week my mother fell and broke her hip and then had a stroke during surgery. I missed some jobs that needed to be done. I was so distraught , sent an email, said something I should of, but all my Supervisor was worried about was getting the jobs done and all I got was thank you for your service and good luck. Would you want to work for a company that has no compassion for there employees?????? I have been with Premium for over two years and have seen many employees quit and of course I picked up the work. Traveling 20 to 30 miles one way, no drive time or mileage. I told one of the employees who I have helped many times that I was terminated and he said he will be leaving too as he has the same complaints. He also tried to get ahold of the Supervisor and she never called back, so he called me. Informed the stores that I have visited over the years of the situation and I was told that I was the best rep they had and asked if I was interested in working for them. That made me feel good. Do yourself a favor and do not even waste you time in appling as they do not care about there employees, no matter how good you are. One more thing I do not need to work, I choose to, because I enjoy merchandising.

avatar
Premium Retail Services Response
10y
Good luck to you. We appreciate your work and do care greatly about our clients and our employees.

Explore other reviews about Premium Retail Services

5.0
Feb 17, 2026
Recommend
CEO approval
Business outlook

Pros

Made my own schedule every week.

Cons

Management wasn’t super helpful all the time.

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Premium Retail Services Response
3mo
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
2.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

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