Incredible company and team to work with! - Customer Success Manager (CSM) PredictSpring Employee Review

A leadership team unlike I've ever experienced in over a decade in professional services / consulting. Everyone is held to this same excellent standard but its done with a level of transparency and candor that is refreshingly motivating.

Growing pains but that's par for the course.

A lot of the individuals are great.

After I interviewed, I Googled PredictSpring and found a single review: "Worst people ever." That sort of concerned me, but I suspected it was mistaken--the interviewers seemed really friendly and they raved about how great the product was. The fact of the matter is that the organization was a train-wreck. The product quality was horrible and outages were constant. They basically only wanted to hire contingent (generally H1-B) candidates so that they could force them to work constantly. They would promise 99.99% uptime and even though the real uptime was a small fraction of that they would constantly lie about it. I'd worked in dysfunctional organizations before, and I never attributed to malice what I could contribute to incompetence, but at PredictSpring it didn't matter! The character of the organization was "malicious incompetence."