Pros
Coworkers are great, pay is good
Cons
In my time at PrePass turnover has gotten worse. The micromanaging that is done on the call center side of operations is atrocious. They treat workers like children, and many of the supervisors act like children themselves. They pick favorites and don’t want to help people who aren’t their ‘favorite.’ The company is so focused on policy and procedure that they don’t treat workers like actual human beings until it gets to a point of having to complain and have 1 on 1 meetings, Furthermore, there is NO advancement. The only job options you have in Utah are warehouse associate, call center agent, or team lead. Team lead positions hardly open up, so if you want to work on phones or in a warehouse for the entirety of your job - def work here!