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Pratt & Whitney

Part of RTX

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P&W is good, but could be great - Customer Service Pratt & Whitney Employee Review

4.0
Oct 2, 2008
Recommend
CEO approval
Business outlook

Pros

Pratt & Whitney hires the best people in the industry. There is a tremendous amount of opportunity and variety of jobs available. The employee scholar program is outstanding.

Cons

They don't trust employees to make decisions. Employees are not empowered at all and risk taking is avoided at any and all costs. Executives micromanage every aspect of the company and are functioning about 2 grade levels below where they should be. UTC - the parent corp - is very conservative, which restricts the types of projects that get approved (for example, P&W was not allowed to offer an engine for the B787). Too often "performance" is measured by how many hours you work, not how smart you work. People are rewarded for taking heroic measures to solve problems, rather than preventing them. P&W gives lip service to work-life balance and flexible work arrangements, but many supervisors will not approve them. Many areas of the company are still dominated by an old-boy mentality. Benefits (medical, dental, etc.) erode each year. You pay more and more for less coverage than ever before!

Explore other reviews about Pratt & Whitney

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work week. As long as you reach 40 hours for the week, doesn't matter when you come/go each day. Food is pretty good.

Cons

Quick growth to P3, but growth after that stagnates/fails to be competitive in salary

3.0
Jun 24, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Concern for Safety is a legitimate priority. The work is very process oriented and theres little uncertainty or chaos in the day to day. Theres a formalized way of doing everything. Work-life balance is good for the american standard.

Cons

The company is 100+ years old so the way things get done is over-constrained and very resistant to change. As a result work can be monotonous and Information, while abundant, is extremely difficult to reliably retreive. You will work harder not smarter.

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