Hire and fire - Customer Success Manager (CSM) PracticeSuite Employee Review

1.0
May 11, 2025
Recommend
CEO approval
Business outlook

Pros

No pros working here should be avoided

Cons

No pay increase in last 3 yrs No promotion No latteral promotion No respect No proper management Management keeps changing Leadership keep changing No job security

Explore other reviews about PracticeSuite

5.0
Dec 28, 2023
Recommend
CEO approval
Business outlook

Pros

This company has great resources and helped me since day one. One of the best places to work.

Cons

I do not have anything to highlight.

2.0
Mar 31, 2026
Recommend
CEO approval
Business outlook

Pros

I appreciated my colleagues because we work as a team and clients are mostly very kind despite the lack of development in the products.

Cons

The VP and leaders look for scapegoats if they cannot solve the escalations. The US & India salary is below market standards. The mix up performance with salary increments and rate exceptional employees as average The CEO though, delivers big promises of careers but he or his VPs have kept no promises so far

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