Pros
Working here has been life changing not only for me but for many people that I speak with. The team is small so you feel like you really know everyone. Constructive criticism and feedback is acted on when given; regular feedback opportunities and surveys with results communicated back. Regular development opportunities and new jobs becoming available. Clear channels of communication between everyone in the business. Customer Service, Operations, Managment and all other teams spend time together socially and in the work environment. Genuine care for colleagues. Very versitile - currently working from home due to COVID-19 pandemic and nothing has changed too much.
Cons
Still feels like a new company at times; some key foundations of the operational day to day are noticeably missing. Salary is basic for customer facing staff. Lower than industry averages.