Insanely good benefits, tech is very political - Software Developer Postcode Lottery Employee Review

4.0
Dec 8, 2025
Recommend
CEO approval
Business outlook

Pros

Lunch in office, nice people and feel to the organisation, you're doing something net positive, the organisation really looks after their staff, can play with fun new tech, ie. people are open to new tech.

Cons

Lots of politics in tech and frustrations around how projects are prioritised and decided.

avatar
Postcode Lottery Response
6mo
Thanks for taking the time to leave a review. I’m glad to hear you had a positive experience working with us and enjoyed the culture at Postcode Lottery. It’s something we work hard on and we take pride in being a great place to work. We put a lot of effort into balancing our project priorities and try hard to strike the balance between delivering value for the business to support our goals in Britain, while also collaborating with our international colleagues to advance the wider Postcode Lottery Group strategy. This isn’t always easy, but we’re increasingly seeing the positive impact of the decisions we make and are optimistic about continuing that progress. Sarah Thomson, Head of Tech UK

Explore other reviews about Postcode Lottery

1.0
Jul 9, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Good salary - Good Pension - Good company days out (two days a year) - Good product to sell - Excellent charitable work that the company undertakes and staff can volunteer at a charity a day a year

Cons

- Lack of clear communication and focus within the department, difficult to know what to focus on work wise in a given week. Also relates to getting the monthly bonus as this depends on saying specific things in a call which often change without proper briefings. - Break, Lunch and toilet breaks are timed and staff are constantly informed to keep them low (no chat at the water cooler) - Compulsory overtime with time in lieu given instead of time and a half pay. - Unsociable shift patterns - Constant pressure to sell, retain and cold call - Disciplinary for being ill more than 3 times a year - Excessive layers of management who have tick box exercises for staff feedback and often communicate in a disrespectful manner

7
avatar
Postcode Lottery Response
8y
Thank you for taking the time to submit your review. We’re sorry to hear your comments around working within our Customer Experience department, especially when so many of our team members have provided such fantastic feedback about being a part of the team and communications within it – that’s part of the reason why they voted us one of The Sunday Times Best Small Companies to Work For in 2016. We see from your review that you are a current team member here at People’s Postcode Lottery. We would really appreciate it if you would feedback your concerns to your line manager or the HR team so we can do our best to address them with you personally. Please don’t feel that you would have to discuss this review in order to do so. If not, please be assured your feedback has been passed on in its anonymous form to our HR team, who always welcome feedback from team members to ensure People’s Postcode Lottery is a great place to work.
4.0
May 17, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exciting, collaborative, working towards great initiatives

Cons

Career progression but overall great place to work

See reviews by: Helpful|Rating|Date|All