Pros
• Strong learning curve: You get exposure to multiple skills, tools, and real-world client scenarios. • Good experience for growth: Working here can significantly improve your professional capabilities. • Client exposure: Direct interaction with global clients, especially the US market, helps build confidence and domain knowledge. • Fast-paced environment: Suitable for people who thrive under pressure and tight deadlines. • Interview: The interview and onboarding experience set a great first impression, and the benefits offered were remarkably strong for a small organisation.
Cons
• Limited support during implementation: While learning opportunities exist, actual implementation often faces resistance or negative pushback from top management. • Partiality and inconsistency: There appears to be some inconsistency in how flexible work arrangements are applied. Senior employees often have access to late arrivals, early departures, and work-from-home options, while similar flexibility is not always available to other employees. This can give rise to a perception of unequal treatment. • High pressure from US teams: Unrealistic timelines and constant urgency create sustained stress for delivery teams. • Lack of process adherence: Management emphasizes following processes, but in practice, there are no clearly followed or enforced processes. • Low employee trust: Internal teams are not adequately supported when clients provide negative feedback; leadership tends to agree with clients without fully understanding or defending the team’s perspective. • Poor work-life balance due to constant urgency and last-minute changes • Delivery teams are expected to handle everything—from execution to upselling—without clear role boundaries • Employees are frequently contacted at any time of the day, impacting work-life balance