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Portnox Security

Is this your company?

When brilliance and chaos collide - Product Manager Portnox Security Employee Review

5.0
Feb 2, 2024
Recommend
CEO approval
Business outlook

Pros

Being surrounded by some of the smartest people in the industry provides opportunities to grow and learn at a rapid pace. Being relatively small with a family-like atmosphere allows you to address problems and make an impact without worrying about stepping on anyone's toes. Everyone is welcome and encouraged to help in any capacity they're able, to achieve company goals. Flexible work from almost anywhere, unlimited PTO, unlimited drinks & snacks in the office are also welcome perks.

Cons

Each and every day you are presented with new and interesting challenges. I consider this a 'pro', but I understand it's not for everyone. In the true startup spirit, Portnox runs lean. That means there are high expectations placed on everyone. There's also no place to hide for those who may be accustomed to skating by doing just the minimum required. Change is constant and inevitable. For those who might be change adverse, Portnox could make you uncomfortable. Not all change is bad though. At Portnox, leadership takes responsibility for mistakes, learns from them, and addresses them quickly. Mistakes are a byproduct of experimentation, and without experimentation, Portnox would stagnate as a company.

Explore other reviews about Portnox Security

5.0
Oct 16, 2024
Recommend
CEO approval
Business outlook

Pros

Great team, high performers are taken care of, autonomy / not a lot of red tape, great work-life balance.

Cons

Typical high-growth startup issues , you wear a lot of hats, and you have to be a self-starter to succeed. You will not get much hand holding.

2.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

Fully remote role with good flexibility. Cybersecurity-focused environment with exposure to enterprise-level support scenarios. Opportunity to work across global teams and gain experience in a SaaS/MSP-style support model.

Cons

Large churn of staff from support to management Significant instability in leadership, with multiple management changes in a short period, resulting in inconsistent direction and expectations. Technical knowledge ownership is heavily centralized in engineering, while support is expected to function as the primary knowledge aggregator without consistent or complete documentation support. Internal knowledge base is inconsistent and sometimes outdated, requiring engineers to rely heavily on informal channels for accurate information. Limited accessibility to development teams during critical troubleshooting scenarios, which can slow resolution times. Training structure is minimal or not formally established, leaving onboarding and skill development largely self-directed. Cross-team communication can be fragmented, with limited transparency or responsiveness between certain global teams. Some support discussions and meetings tend to focus heavily on performance gaps without clear, actionable examples or balanced feedback. Team collaboration and structured knowledge-sharing practices are limited, making it harder to build consistent technical depth across the support organization.

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