The most supportive place I've ever worked, even when I struggled - Anonymous PortSwigger Employee Review

5.0
May 18, 2025
Recommend
CEO approval
Business outlook

Pros

I joined PortSwigger over two years ago, coming from roles where I was considered a fairly strong performer. But from early on, it became clear that the bar at PortSwigger was very high. The expectations around quality, ownership, and delivery were different to what I’d experienced before. I was motivated to meet them, but I didn’t always succeed. To be clear, I didn’t crash and burn. I was capable and worked hard. But PortSwigger really does look for excellence, not just effort. And in some key areas (like attention to detail, time management, and consistently delivering high-quality output) I wasn’t quite there. What made all the difference was the support I received. This is what I want to focus on, because I’ve never experienced anything like it anywhere else. From my team leader, I received regular, thoughtful feedback. It wasn’t sugar-coated, but it was always respectful and constructive. The conversations weren’t easy - I didn’t enjoy hearing that I wasn’t hitting the mark. But they were fair, and they helped me see where and how I needed to grow. I always felt like my team leader wanted me to succeed, not just for the company, but for me personally. Even more impressive was the support I received from two members of the Culture team. I didn’t expect to work so closely with them, but they were genuinely invested in helping me overcome the blockers that were holding me back. Through regular coaching, we dug into what was getting in my way - habits, mindsets, blind spots. They didn’t just tell me what to do better, they helped me figure out how to change. It was the best coaching I’ve ever had, by some distance. I made progress. Some of the things that had always held me back became more manageable. I started to feel more confident, more capable. I saw the impact in my day-to-day work and in the feedback I received. What stands out is how much space I was given. There was no rush to push me out. PortSwigger gave me time to grow, opportunities to prove myself, and a lot of trust. I never felt micromanaged or written off. Quite the opposite - people kept investing in me. The environment itself also made a big difference. PortSwigger is full of smart, kind, motivated people. Collaboration is the norm. People are willing to help. And there’s a sense of shared purpose that runs through the business. It’s not just about outputs. It’s about doing great work together, and doing it in a way that feels good. There are so many other positives too. The working environment is exceptional. The benefits and facilities are genuinely best-in-class. The company is generous, and it shows in how people are treated. And the culture isn’t just a poster on the wall. It’s lived, every day, even in tough conversations. When it became clear that I wasn’t going to reach the performance bar that PortSwigger needs, those conversations were honest but compassionate. There was no drama. Just a shared understanding that it was time to move on, for the company’s sake, and for mine. I was supported through that process, not pushed out. It was one of the most graceful exits I’ve ever experienced. I’m proud of the progress I made. I didn’t end up where I’d hoped, but I’m a better professional because of my time at PortSwigger. I learned more in two years there than I had in the previous five. And I’m grateful, not just for the opportunity, but for the people who believed in me and gave me everything they could to help me succeed. I have no bitterness, only gratitude. If I had the chance to take the job again, knowing how it would turn out, I would absolutely do it. PortSwigger is special. The bar is high, and that’s part of what makes it such an amazing place. I didn’t quite get there, but I’m better for trying.

Cons

Even with all the support in the world, it’s tough to feel like you’re falling short. That can take a toll on your confidence. But in my case, it never felt cruel or cold, just challenging.

Explore other reviews about PortSwigger

5.0
Apr 16, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Onboarding starts from offer, and carries all the way through past when you start. Onboarding sessions where you learn about being a Swigger, the culture, agile working, the product. All these things you would expect to be common sense, done to perfect execution. - A flat structure, that truly is flat, which is enhanced by the company's culture, mindset and ways of working - Fellow Swiggers who truly feel like part of a community of people who want everyone to do well, and not pretending that 'we are a family' type place - The company really enables you to succeed in your role, and wants to embed in you to become a Swigger as your first priority, rather than hitting targets/OKRs/KPIs from the get go. Understand why they are the way they are first, and becoming a Swigger at heart first before doing anything else. - The onsite premises and benefits are just a cherry on top. Free breakfast, lunch and snacks helps take a daily headache and cost away. Onsite gym with awesome shower facilities, with instructors to come in to teach boxfit, HIIT, yoga, pilates etc. Open spaces to enable that free-flow, incremental working mindset. SwigHouses, SwigBus - all to help you to relocate and commute to work if you need assistance,

Cons

- I don't think this company and culture would suit everyone. If you are very much used to that 'corporate' world, and hierarchical structure, Portswigger wouldn't be a place for you. - The company can flex in exceptional circumstances when it comes to working from home, but the 5 days onsite working is a must if you are looking to embed yourself to become a true Swigger and adopt the culture.

1
2.0
Apr 15, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free food is amazing, pay is way above average, order any book scheme is great

Cons

Emotionally fragile staff. Inexperienced HR (sorry "Culture") team. Leadership team subjugated to the CEO's decision making. "Feedback" culture not actually a thing, What happens when you hire a load of slightly above average people from a very restricted talent pool (of those people willing to commute to Knutsford every day), tell them they are all amazing, and pay them WAY above average? A group of people terrified of any change, suspicious of competent new joiners and willing to use emotional manipulation to deflect any criticism about their behaviour. Yes, Portswigger have cornered the market as a result of their feature rich bloatware, but their dysfunctional culture will not sustain them now that challengers are coming for their crown. The cash cow will soon stop dishing out milk. Currently the leadership team is the gang of eunuchs to the CEO's crown. The weekly all hands is the equivalent of the court jester's roundup, and no guys, your in-humour isn't that funny at all. The culture of feedback isn't actually a thing at all. What it means is they have a feedback tool, but you can't use it for everyone and some people won't receive feedback either through their diva status or the likelihood they'll throw a tantrum. If you prefer to operate in an environment based on facts and clam logical decision making, Portswigger isn't for you. If you thrive on emotional manipulation and drama, then you'll thrive there.

10
avatar
PortSwigger Response
1y
I am sorry to hear that PortSwigger didn’t work out for you. We know that it can be challenging for new people to adapt to a very different environment than they are used to, and PortSwigger certainly isn’t for everyone. Unfortunately, things don’t always work out, and it sounds like you made the right decision to move on and find something that is better suited to what you are looking for. I feel obliged to speak up on behalf of your former colleagues, since I don’t think you fairly represented them. Swiggers aren’t “slightly above average”. The vast majority of our people are exceptional: strong capability, energy, drive, and commitment to working well together. It’s no accident that our products have been so successful - that doesn’t happen without outstanding people working effectively. Our people are not in general averse to change. Over many years we have continuously evolved, reinvented ourselves, and transformed our products. We have dedicated teams who are focused on looking for new opportunities to change. We recognise that our humour isn’t for everyone, but it is authentically ours. We don’t take ourselves too seriously, and we seek out opportunities to bring humour and silliness into our work. We’re a diverse group of people and that obviously brings a wide range of approaches. The antics you observed aren’t centrally orchestrated - we gently encourage people to express their personalities and have fun together, and what you saw flows from that. They might not always get it right. Not everything that happens will delight everyone - on the odd occasion where a Swigger’s humour oversteps the mark, others will sensitively course correct them. But if someone really doesn’t get it and prefers a more sombre vibe, then they would probably be happier elsewhere. Your vivid metaphor of the CEO’s court of eunuchs made me laugh (and even wonder if someone will act it out at an all-hands meeting). But it’s nothing like the truth. Don’t mistake a group of well-aligned and mutually supportive leaders for a dictatorship. We have robust healthy debates within the leadership group, and our leaders support each other by providing constructive challenge. There is little concentration of “power” - I certainly don’t make decisions unilaterally. We do regard healthy and constructive feedback in all directions as critical to enabling our ongoing professional development and growth. This applies to everyone (certainly me). If you encountered a Swigger who rejected your feedback, then I apologise on their behalf - that isn’t the mindset we promote or aspire to. Finally, I must speak up for our Culture team. Agreed, they are emphatically not a conventional HR department, and we don’t want that. They are a group of exceptional people who truly care about supporting their colleagues to achieve the very best that they can, often working quietly in the background through personal interactions rather than heavy process. They provide world-class coaching, training, and support to Swiggers of every flavour right across the business. They help all of us to live out the values that we’re committed to, and I couldn’t be prouder of them, or the results that they achieve. Dafydd Stuttard - Founder and CEO
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