A lot of changes, not the best direction to head in - Customer Service Representative/Cashier Poppy Bank Employee Review

3.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Good teammates at branch level

Cons

Unorganized management, understaffed and pushing new initiatives while their current employees are drowning in basic job responsibilities. Stingy pay increases. Poor communication between departments. Inaccurate information on policies and procedures. Prioritizes business development over community and client needs.

Explore other reviews about Poppy Bank

5.0
May 15, 2026
Recommend
CEO approval
Business outlook

Pros

- Great work environment - Smaller teams - Greater impact - Strong community connections - Friendly associates - Approachable management

Cons

- Newer business, growing client traffic - Less local branches

1.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

None what so ever, Maybe just random provided food

Cons

This company is so shady !!! Upper management constantly lies to your face for their own benefits, constant turn over, they put people on random write ups so if they fire you, you can't sue them. All departments are so rude and no one wants to help you. When it comes to bonus, in a shady way they find ways not to pay you! Board member do all sort of shady stuff and have a terrible reputation in the community. The bank says it is community bank, but they have now over 50 branches !!! The upper management only cares about opening new branches- Working there was constant mind torture from all sides, specifically the market managers and Senior leaders from all departments. All of their good reviews and best places to work ratings are artificially created buy giving gift cards to employees that vote the most, none of it is real. Run away, I rather work for Uber than work for Poppy Bank !!! Do not trust their HR department at all, they are even more shady than the upper management

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