Burnout Culture Dressed Up as a Startup - Anonymous employee Pontera Employee Review

I'll be straightforward: this was the worst job I have ever had, and I'm writing this because I genuinely want to help people make an informed decision before accepting a role here. The pay is below what you should expect for New York City. Not slightly, noticeably. And what makes it harder to accept is that over time, more and more responsibilities get added to your role with no real conversation about it and no adjustment to your compensation. You get hired for one job and gradually find yourself doing significantly more, all while your paycheck stays exactly the same. There is no acknowledgment, no discussion, just an expectation that you will absorb it. The burnout is real. I reached a level of physical and mental exhaustion during my time here that I had not experienced before in my career. What made it especially difficult is that there was no support structure to speak of, no real workload management, and little visible concern from leadership when people were clearly struggling. It did not feel like an oversight. It felt like the norm. The other thing that wore me down was the inconsistency in how standards were applied. There was a strong emphasis on following protocols and processes, which is fine in principle. But those same expectations did not seem to apply evenly. Employees were held closely accountable while others operated without the same scrutiny. That kind of double standard erodes trust quickly.