Lacking support - Assistant Manager Pollo Tropical Employee Review

2.0
Aug 12, 2015
Recommend
CEO approval
Business outlook

Pros

Great product n base company is amazing

Cons

Isn't structured for growth, isn't staffed for growth, no support for their teams or stores. No one knows what's going on, everyone gives different direction. Company expects you to work on demand whenever they need with no added benefits. Wouldn't sound support bad, until you realize they cut your allowed labor back so back, each mngr is working 6days, 14 hours min to survive. Sick? Health issue? Family emergency? Better work around it, no support to cover you n they'll NEVER approve any of your owed personal days. And good much taking your vacations....better be one day at a time with 6 month notice n they will still try to make you work it. Only care about making numbers, treat asl employees like crap.

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5.0
Jan 28, 2026
Recommend
CEO approval
Business outlook

Pros

great place to work. so sad the clifton location closed down

Cons

no cons that i can think of

1.0
Jan 11, 2026
Recommend
CEO approval
Business outlook

Pros

Free Meal Half off meal for family

Cons

Over Worked Under staffed Non English speaking workers Only hires their own kind Inconsistent Rules only apply to some

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