Fancy meetings 2x a year don't make up for the 60+ hours worked as a GM a week! Minimum Pay! - General Manager Pollo Tropical Employee Review

1.0
Aug 19, 2017
Recommend
CEO approval
Business outlook

Pros

Pros are great destinations if GM 2x a year other than that it's a waste No appreciation to GMs. Accountability is preached but not followed thru from above.

Cons

DM's and above Management don't care about You! As long as doors open, it's normal biz. GM's are underpaid with amount of hours worked! Not worth the Pay, and bonus structures get harder to get. Don't believe "quality of life" company. Not True! Maybe for Upper management.

Explore other reviews about Pollo Tropical

5.0
Jan 28, 2026
Recommend
CEO approval
Business outlook

Pros

great place to work. so sad the clifton location closed down

Cons

no cons that i can think of

1.0
Jan 11, 2026
Recommend
CEO approval
Business outlook

Pros

Free Meal Half off meal for family

Cons

Over Worked Under staffed Non English speaking workers Only hires their own kind Inconsistent Rules only apply to some

See reviews by: Helpful|Rating|Date|All