Under-staffed and over-worked - Dining Room Attendant Pollo Tropical Employee Review

3.0
Jul 22, 2017
Recommend
CEO approval
Business outlook

Pros

Friendly managers, good working experience, flexible hours

Cons

They try to get one employee to do the work of two people frequently. Several co-workers have complained about the place being under-staffed, so we are often doing the work of 1.5 to 2 people to make up for this. For example, I have worked as a cashier, a server, and preparing meals all at the same time, with help of course. I've seen quite a few people quit already because of this and I've only worked here for 4 months.

Explore other reviews about Pollo Tropical

5.0
Jan 28, 2026
Recommend
CEO approval
Business outlook

Pros

great place to work. so sad the clifton location closed down

Cons

no cons that i can think of

1.0
Jan 11, 2026
Recommend
CEO approval
Business outlook

Pros

Free Meal Half off meal for family

Cons

Over Worked Under staffed Non English speaking workers Only hires their own kind Inconsistent Rules only apply to some

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