Supportive Team, Transparent Culture, and Great Benefits - Sr technical customer support specialist Poll Everywhere Employee Review

Four years in, and I still feel like my work actually matters here. I have real ownership over what I do, not just executing on someone else's vision, but shaping it. When I bring an idea to the table, it gets a genuine conversation and often ends up being built and shipped. Autonomy is truly a core value, and everyone I work with values that for themselves and each other. The company culture allows me to get my work done, while also getting to be there for my family on my terms.

Occasionally feels a bit like a startup and can get a bit hectic, but for those who thrive in an ever changing tech world and enjoy context switching often, this could be more of a pro than a con!

Poll Everywhere gives AEs a high level of autonomy and trusts you to run your pipeline. Leadership is accessible and transparent, and communication across teams feels authentic rather than performative and superficial. The product is stronger than ever, and Engineering and Product are highly engaged in bringing the best possible solution to market. Benefits are competitive, work-life balance is respected, and remote work is fully supported without micromanagement.

This role expects a high level of autonomy, self-accountability, and ownership. With that higher-than-average expectation comes a corresponding level of respect, trust, and care from management and leadership. That balance is a major positive for the right person, but if you’re looking for a heavily guided role where you can simply punch in and punch out each day, this probably isn’t the right fit.