A mess - Anonymous employee Pole Star Employee Review

1.0
Nov 24, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some good people who try hard but those who stay only do so because they couldn’t cope on a competitive job market.

Cons

No direction, no strategy. The technology is basic, with shiny front UI features but nothing else. Customers (commercial and governments) have been let down by poor product offerings, managed badly. The company lost numerous large contracts and is struggling to keep face with empty PR. In truth, there is very little substance to the offering. Their best developers left. Their good young managers also left. The HR team is merely a box ticking function, with little understanding of employee engagement. The office is terrible and the senior executives are in constant disagreement, paralysing the company.

Explore other reviews about Pole Star

5.0
Feb 9, 2024
Recommend
CEO approval
Business outlook

Pros

The culture is fantastic. Great place to work. A startup feel with opportunity to work with AWS

Cons

Some legacy products need to be eliminated

3.0
Jun 8, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Talented, mission‑focused colleagues; intriguing maritime‑intelligence and defense work; flexible global teams; supportive immediate managers; strong learning curve for anyone unfamiliar with the domain, however.

Cons

PE ownership creates a strong “quarterly EBITDA” bias. Valuation metrics dominate, and security‑modernization budgets are chronically under‑funded. Cybersecurity sat under the Defense Line of Business (LOB) with no autonomous budget or official enterprise mandate, so controls that affect non-Defense systems were regularly deferred. Compliance gaps lingered, remediation backlogs grew, monitoring coverage stayed shallow, and audit readiness slipped further behind. These structural constraints—not capability—ultimately blocked meaningful risk reduction and made the program appear ineffective.

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