Shady practices, lack of care - Anonymous employee Points North Employee Review

2.0
Jun 18, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Potential for growth* Excellent coworkers and incredible teamwork/collaboration in teams between coworkers* Phenomenal growth

Cons

Absolutely abysmal pay and benefits *Potential for growth is constantly stunted by an extreme "many hats" attitude by leadership *Collaboration and teamwork is due to leadership overworking employees, not out of respect and desire to see the company succeed Extreme disconnect between leadership / employees Far too hierarchical - org chart / hierarchy exists for no other apparent reason than to add more bureaucracy Absolutely no respect for work/life balance - 10 hour days are applauded On that note - burnout is seen as a mark of pride Leadership does not provide support - employees are expected to "own" the solutions to their concerns Extreme lack of transparency - things are kept hidden and decisions are made that have wide impact without taking in to account the views/workload of the employees There is no company culture nor company mission. The only culture/mission that seems to exist is "make leadership more money" (see abysmal pay for employees) Pitiful bonus structure Claims to be "agile" while embracing only the aspects of the agile manifesto that keep the money flowing EXTREMELY high turnover due to above mentioned reasons Inconsistency with accountability - leadership claims that accountability and responsibility are important, but this only seems to be the case when an employee makes a mistake

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Points North Response
4y
Thank you for your review. We’re sorry to hear that you’ve had issues with your managers. We take all concerns very seriously. Please email me directly at ssandberg@points-north.com to discuss how we can improve.

Explore other reviews about Points North

5.0
May 29, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lots of great culture pushes, benefits, personal development focus. An amazing place to develop and grow, especially if you are ready to put in the work to earn it (but don't worry, during work hours. Work/life balance is protected and respected)

Cons

The company is evolving, in a positive way, but as it grows there have been come communication siloing pains. I have faith this is something that is going to resolve with ongoing changes.

4.0
Apr 29, 2026
Recommend
CEO approval
Business outlook

Pros

- Small and growing company - true ability to see the impact of your work - Ability to try new things, influence and enhance processes & workflows - Collaborative culture, team members work together and do a great job celebrating wins - Leaders who get in the weeds and do the work alongside teams

Cons

- Growing pains of a scaling company; bumps in processes as they change and siloed communication at times - Headcount & tooling at times lag behind business needs

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