Lack of Transparency - Anonymous employee PointCare Employee Review

1.0
Mar 20, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you live in the East Bay it is a good commute. Mostly friendly coworkers and you feel like you are helping the healthcare industry.

Cons

Working at PointCare was a unique experience. They always make it seem like things are on the up and up, when in reality they aren't. Not a transparent company. For example, they will highlight big wins, which they should, but they won't recognize big losses like churn on accounts, etc much It felt like everything was going well all the time when behind the scenes I doubt that.was the case. Very disorganized at times with little process in place, I understand it is a small company, but it has been around long enough to have things in place and organized better. Be aware if you are considering joining PointCare. They are still figuring things out, which is a yellow flag for a company that has been around since 2012 with pretty much the same headcount as when they started This isn’t a typical startup with VC money. I would say they are just a small company No HR in place and it shows and again it points to not having processes in place. The culture was okay, but somewhat odd and phony as well. Also, it appeared to me that certain employees were favored and given more leeway in their roles.

Explore other reviews about PointCare

5.0
May 1, 2024
Recommend
CEO approval
Business outlook

Pros

Do good work and help people.

Cons

It’s fast paced… only sign on if you’re ready for ownership and growth.

1.0
Feb 1, 2026
Recommend
CEO approval
Business outlook

Pros

It was remote and some of the employees were kind.

Cons

Pretty shady business, which is very disappointing considering this is for healthcare. I didn’t even officially have a work laptop until two weeks after starting. They don’t file taxes in any state other than California. They would give you zero instructions but definitely yell at you if you get it wrong. Zero budget but expected to have $1 million results. They also fast and loose with ADA compliance. Zero real HR or accounting, which means there’s not a lot of accountability.

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