Good company hard work learning changes overall worth it - Member Services Advocate Point32Health Employee Review

5.0
Nov 15, 2025
Recommend
CEO approval
Business outlook

Pros

Supportive management and recognition internally

Cons

Lots of learning curves in many locations for information

Explore other reviews about Point32Health

5.0
Mar 17, 2026
Recommend
CEO approval
Business outlook

Pros

Management Work life balance Flexibility

Cons

Career growth Pay Career growth

4.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Great professional development opportunities Excellent medical and ancillary benefits Responsive and Supportive Supervisory Staff who are also patient, kind, and a true leader for their teams Excellent staff/team cohesiveness Disability and Neurodivergence Educated and Accessible Excellent interdepartmental collaboration

Cons

Executive Leadership is unstable and constantly influx with new CEO staff annually during my employment period. Newest CEO doesn't seem to understand the level of empathy and personal work healthcare requires and that is a pillar of the success and longevity of Point32Health. His efforts to reduce costs by cutting manpower reduces quality in the long term future unfortunately in my perspective. HR support on some items was a pain to deal with, but new servicenow platform has improved the overall experience as well.

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