Sr. Customer Support - Sr Customer Support Representative Point Card Employee Review

3.0
Jul 3, 2022
Recommend
CEO approval
Business outlook

Pros

Working remotely is a great benefit

Cons

Communication and availability to senior staff could be better for escalation and support

Explore other reviews about Point Card

5.0
Mar 19, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

incredible talent, generous comp, interesting product

Cons

can be hectic at times given the work load

5.0
Sep 14, 2021
Recommend
CEO approval
Business outlook

Pros

The culture of everyone at Point is great, the product design and branding is awesome, and product feedback is well received. The company benefits are really great, and continue to improve.

Cons

Communication can be challenging when product changes are made, many processes are still not developed

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