Loved this place! - Senior Personal Banker Point Bank Employee Review

5.0
Dec 5, 2025
Recommend
CEO approval
Business outlook

Pros

This company truly launched my career. I gained an incredible amount of knowledge here. The training was excellent, and the people I worked with were even better. I only left because I had to relocate; if remote opportunities were available, I would return in a heartbeat. In just four years, I advanced several times because the organization genuinely recognizes hard work and rewards it. It’s a place where your effort and dedication are truly valued.

Cons

While my overall experience was positive, I do think there could have been more competitive increases in compensation.

avatar
Point Bank Response
5mo
Thank you for taking the time to provide feedback, and we’re so glad that your overall experience was a positive one! We are constantly evaluating our processes and procedures and looking for ways to improve, and encourage employees to share their ideas regarding such. Furthermore, we are proud of our long-standing ideals regarding customer service and employee satisfaction and feel this is why PointBank was named as a finalist for Best Place to Work in the ‘Best of Denton County’ for 2023, 2024 and 2025, as well as winning Best Bank in the ‘Best of Denton County’ for sixteen years straight, and Best Local Business in 2025. We are so glad that you were a part of this tradition!

Explore other reviews about Point Bank

5.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Great things taking shape. New roles and tools to support our employees, while improving our customer experience.

Cons

It took us a minute, but we are slowly getting the cool tools!

5.0
Apr 17, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have been at the bank for 20+ years and have seen lots of changes. But through it all, PointBank has never lost focus of what truly matters: People! From multi-generational customers, to employees new and experienced, the bank is always looking out for its people and communities. Is there room for improvement? Always! Times change, technology advances, political and economic landscapes vary, regulatory requirements evolve, etc etc. But what has never wavered is PointBank's commitment to extraordinary service, and its ability to adapt to change! With 140+ years in operation under its belt, I have no doubt that will continue for decades to come, and I'm so proud and grateful to be a small part of it!

Cons

Truly can't think of any.

avatar
Point Bank Response
1mo
Thank you for taking the time to provide feedback, we’re so glad that your overall experience has been a positive one! We are constantly evaluating our processes and procedures and looking for ways to improve, and encourage employees to share their ideas regarding such. Furthermore, we are proud of our long-standing ideals regarding customer service and employee satisfaction and feel this is why PointBank was named as a finalist for Best Place to Work in the ‘Best of Denton County’ for 2023, 2024 and 2025, as well as winning Best Bank in the ‘Best of Denton County’ for sixteen years straight, and Best Local Business in 2025. We are so glad that you are part of this tradition!
See reviews by: Helpful|Rating|Date|All