Horrible company - Customer Success Manager (CSM) Podium Employee Review

1.0
Jun 14, 2024
Recommend
CEO approval
Business outlook

Pros

Its a remote work company with some benefits

Cons

Was gas lit the whole interview process, just for them to decide they didn't want to hire remote CSM anymore. Wasted my time

Explore other reviews about Podium

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, high performing culture and coaching

Cons

High pressure, some can’t handle it

1.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Talented coworkers Strong product-market recognition for local business

Cons

Executive leadership lacks accountability High turnover and low morale Culture driven by pressure rather than purpose Poor communication and transparency Employees often feel undervalued and expendable

2
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