Started Off Great - Product Support Specialist Podium Employee Review

3.0
Oct 18, 2022
Recommend
CEO approval
Business outlook

Pros

this is a flexible job that started off great with promised growth. i guess pros are that the people are great and the office is nice with cool snacks and they do recognize some work you put in

Cons

the customer success department is making a lot of changes and not so much for the better. It has gotten so micro managy. So many useless meetings. They also do not cater to remote people like they for on-site people. They ask for so much but give back so little. After being here for about 6 months, it is actually harder to grow within the company and go to another position. It gets frustrating watching this company and department go in the direction they're going. I also notice that the better you work and get recognized, the more they put on your plate with no extra pay

Explore other reviews about Podium

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, high performing culture and coaching

Cons

High pressure, some can’t handle it

1.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Talented coworkers Strong product-market recognition for local business

Cons

Executive leadership lacks accountability High turnover and low morale Culture driven by pressure rather than purpose Poor communication and transparency Employees often feel undervalued and expendable

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