Podium onboarding - Customer Success Manager Podium Employee Review

5.0
Sep 13, 2021
Recommend
CEO approval
Business outlook

Pros

Awesome team interactions and the Training library was really well built and comprehensive

Cons

I would have liked a little more structure throughout the training process as well as a time in the first manager meeting to sit down and really define goals and expectations for the coming quarter. A more extensive example list of EBR's,QBR's ETC. would also have been very helpful.

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5.0
Jun 4, 2026
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Pros

Great pay, high performing culture and coaching

Cons

High pressure, some can’t handle it

1.0
Jun 23, 2026
Recommend
CEO approval
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Pros

Talented coworkers Strong product-market recognition for local business

Cons

Executive leadership lacks accountability High turnover and low morale Culture driven by pressure rather than purpose Poor communication and transparency Employees often feel undervalued and expendable

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