Exciting growing company with great benefits but also growing pains - Customer Success Manager Podium Employee Review

4.0
Jun 21, 2020
Recommend
CEO approval
Business outlook

Pros

Great people that are supportive and team-oriented. Awesome benefits like HSA and 401k Match from day 1 Exciting culture with frequent meetings and special events

Cons

Too much responsibility without the resources to succeed Growing pains on internal processes with a rapidly growing company constantly changing metrics to hit for bonuses weird rules around waiting 6 months before you are able to change your position internally.

Explore other reviews about Podium

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, high performing culture and coaching

Cons

High pressure, some can’t handle it

1.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Talented coworkers Strong product-market recognition for local business

Cons

Executive leadership lacks accountability High turnover and low morale Culture driven by pressure rather than purpose Poor communication and transparency Employees often feel undervalued and expendable

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