A great place to work! - Complaints Executive Pod Point Employee Review

Good work environment and culture

None that I can think of

- The dynamic in the business is very positive, enthusiastic and caring. - Despite a tough market to work in at the moment, the SLT are working together well and facing this challenge head on, rather than burying their heads in the sand. They have a clear vision. I have confidence in their plans. - Pod (Point) are very adaptable and eager to change and improve, refreshingly more so than any prior company I've worked for (due to hierarchy and bureaucracy). Company-wide improved agile ways of working shouldn't be understated. - Managers are open and approachable. - Remote working approach is very productive, both for solo work and remote meetings, and this provides a great work/life balance by avoiding commuting, and providing convenience. - The work and projects are interesting and varied. - A great brand and product business to be associated with. - There have been promotion and development opportunities, and internal development/investment in individuals.

- Due to financial & market pressures (and possibly having grown the business a bit too quickly in the past), there have been rounds of redundancies over the last 2 years. This appears to have been essential in order to protect the business and ultimately others' jobs in the process. This has obviously impacted morale and confidence as you'd expect, but the business has focussed well on the recovery from this. - Individual training budgets have been very tight for a long period of time. The cost of not investing in the training of staff could be greater than the cost of doing so. - The benefits package is quite basic and is more generous elsewhere.