Plusnet - the staff don’t matter - Customer Service Representative Plusnet Employee Review

1.0
Mar 1, 2022
Recommend
CEO approval
Business outlook

Pros

Free food Free tea and coffee

Cons

Team leaders show zero compassion. Handed my notice in as I was receiving no positive feedback from my direct TL; despite their boss praising me. No return to works done following 3 absences across 2 months. 1 of which due to poor mental health. Occupational health advised I needed a specific chair. After 4 months they still hadn’t done it. Tried to not pay me for my time off during covid despite company policy stating we get paid. Underpaid me on my last 2 pay slips following my notice. Almost like it was planned. I still have all their equipment at home even though I left 2 months ago.

Explore other reviews about Plusnet

5.0
Jan 15, 2025
Recommend
CEO approval
Business outlook

Pros

Nice people, good place, shame it closed

Cons

Nothing in particular other than was part of BT

4.0
Nov 21, 2024
Recommend
CEO approval
Business outlook

Pros

Good commission Friendly people No remote options

Cons

No remote options and only Leeds and Sheffield

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