Pluris - Call Center Representative Pluris Employee Review

Pluris has built an amazing culture. In my opinion it stands as a model that the industry should emulate. As a marketing agency we try to provide the smoothest possible experience for our clients. Is there room for improvement? Definitely, but the company is most certainly on the right track.

Lots and lots of tasks to complete because we move at such a rapid pace. Some liken it to “growing pains”. I see it as taking on more than we can chew sometimes. Whatever verbiage you want to use, we need to slow it down.

Teamwork when allowed and available was very collaborative. I feel as though I grew a lot as a result of helpful peers. The benefits as everyone mentions are truly above and beyond for a smaller company. There were a lot of free lunches, snacks and soda which when provided were good to look forward to.

When I left, I looked back at my time here and truly regret it. I don't think I was every truly allowed to push my comfort zone, or grow. I think the skills needed for this job are quite basic, and the company encouraged a lack of growth for employees in my position. Whenever I brought up an issue I felt ignored. I felt this was an organization truly out as only for itself and the employees were used. I also felt vastly under-recognized, which was unfortunate because I did give up several important moments in my life/family to make hard Pluris deadlines. This came across as the culture, and it seems a 60 hour work week here is considered normal and on par. Upper management to me was not the best at feedback, or at helping an employee develop. I also saw many times where upper management would yell excessively at employees to the point of tears. I did appreciate one of the senior member of the teams advice and counsel multiple times, so not all of management is bad.