Pros
The majority of individual contributors across different teams are extremely helpful and genuinely collaborative when they have the capacity. Day-to-day.
Cons
Frequent leadership turnover – approximately four CEOs during my tenure – each bringing major strategic changes and redundancies. The current CEO communicates poorly, often reading from scripts during all-hands meetings, and demonstrates limited empathy. The executive team is constantly reshuffled, resulting in instability and no consistent vision. Career progression is effectively non-existent, with promotion requests often dismissed. The culture across several areas, particularly Professional Services, has become increasingly toxic. Leadership frequently says one thing publicly and contradicts it privately, including speaking about individual contributors behind their backs. This has fostered a bullying culture with little accountability. There is minimal scope for innovation – most work is rinse-and-repeat with no encouragement to improve or adapt. Cross-team collaboration is discouraged in practice, and attempts to initiate it are often ignored. Return-to-office mandates are beginnig to be enforced rigidly, including monitoring of keycard swipes (Rumour has it). "Unlimited" PTO is restricted in reality. For example, in Professional Services, anyone exceeding 20 days is required to justify it to leadership.