High turnover and poor management overshadow initial pros - Account Manager Plumb Employee Review

You’re trusted with real responsibility Strong pay and bonus structure High-accountability culture with real growth Leadership is accessible and evolving Flexible PTO if you communicate well Fast-moving environment with tons of learning opportunities Colleagues who actually care about what they do Clear effort being made to improve systems and processes Leadership listens and adapts Not micromanaged — you're trusted to deliver Hybrid options in some roles

Not a place where you can coast — high accountability is the norm If you’re not organized, the pace will catch up to you quickly The bar is high — but so are the rewards if you clear it You’ll be expected to bring solutions, not just surface problems This company values autonomy — if you need constant guidance, you’ll struggle You have to be comfortable with change — structure evolves fast here Workload can feel intense at first, but it gets easier once you hit your stride Titles don’t mean much — it’s about what you actually get done The feedback culture is direct — not a place for overly sensitive egos You’ll learn a lot, but no one’s going to spoon-feed it to you Things move fast — if you like slow and steady, this might feel overwhelming

* Some genuinely good people to work with ♥︎ * Early recognition for exceptional performance provides a great confidence booster -- really helps slow down the disillusionment when you start to notice what a disaster everything is * Occasional opportunities for software certifications / trainings * Variety of clientele makes for interesting work and knowledge expansion * Opportunity to take ownership of your role and do things your way (since there is no consistency across positions, teams or divisions * Wide margin for error that may or may not be caught since little time and effort goes into work / client financial review from upper management * Bill Pay roles consistently receive bonuses and don't have to clean up the hours of mess they create - NO EXPERIENCE NEEDED!!! * Working remote means you can lie about actually working and collect a paycheck for months while your manager looses their mind

* Bonuses are an absolute JOKE - unless you're on the BP team apparently * Management is in a constant state of reactive decision making * Overworked, underpaid & undervalued people, possibly once pleasant to work with, now in a constant state of burnout & fresh out of... * Working remote means you can manage a team while they lie about actually working since there is no centralized system for project & task management, communication, etc.